Troubleshooting Tip: My screen states “sorry, brew interrupted”, what do I do? Remove and reseat the Cold Water Reservoir to ensure alignment is correct. How much will I be charged? What type of plastic is the Water Reservoir made from? Refer to your Water Filter Starter Kit for instructions. If I press the small cup button it goes back to working until I make another cup of coffee then the lights blink again. Replace water reservoir, making sure the lock tab engages with the brewer. share. Watch this video to learn how to descale your Keurig® K-Slim™ Coffee Maker. Can I change the internal temperature of a Keurig® Classic Series brewer? We learned that using Hard water might damage your machine. Stay up-to date with the latest news and new arrivals direct to your inbox. Water may be in the Cold Water Reservoir and brewer. Use the measuring cup to determine the exact flow amount. Troubleshooting Tip: Add Water Indicator Not Flashing, Troubleshooting Tip: My K15 Brewer Isn’t Brewing, Troubleshooting Tip: Lights Flashing on my K-Cup® Brewer, Troubleshooting Tip: My K15 Brewer Isn’t Heating, Troubleshooting Tip: My Rivo® System buttons are blinking in a circular pattern, How to Descale Your Keurig® K-Supreme™ and K-Supreme Plus™ Brewers, How to Descale Your Keurig® Classic Coffee Maker, How to Brew with Keurig® K-Cup® Coffee Maker, How to Brew with Keurig® K15 Coffee Maker, How To Set Preferred Temperature on Keurig® Plus Series Brewers, How To Brew with Keurig® Plus Series Coffee Maker, How To Use the Keurig® Brewer Maintenance Accessory, How To Save Settings on Keurig® Plus Series Coffee Makers, How to Descale Your Keurig® K-Mini™ Brewer, How to Clean Your Keurig® K-Cup® Brewer Needles, Reposition Water Reservoir on Keurig® K-Duo Plus™, Reinsert the K-Duo Essentials Filter Basket Drawer, How to Use Your Keurig® My K-Cup® Universal Reusable Filter, K200 Series - How to Brew a Cup and a Carafe, How To Run a Cleansing Brew in Your Keurig® Vue® Brewer, Keurig® K200 Series Coffee Maker Features, How to Clean Your Keurig® K-Latte™ Brewer, Troubleshooting Tip: My Brewer isn’t Brewing the Correct Amount, Troubleshooting Tip: I Have Grounds in my Cup. It didn’t work. How do I fix this? Register Your Coffee Maker and Get 50% Off Your Next Beverage Order! It says OOPS NOT COMPATIBLE. size into a measuring cup. Or, it might be due to use of non-compatible coffee pods with the unit or due to debris clogging the puncture needle. Water may be in the Cold Water Reservoir and brewer. In most cases, the kind of water that people use in their machines has been the cause of this malfunction. First, try raising the Handle to drain all water from the Cold Water Reservoir into the brewer. © 2020 Keurig Dr Pepper, Inc. - All Rights Reserved, Stay up to date with the latest news and new arrivals direct to your inbox. Can I use a Keurig® Carafe in a Keurig® Classic Series brewer? Troubleshooting Tip: My K15 Brewer Appears to be Leaking, How to Use the Universal My K-Cup® Reusable Filter. Why is the Brew Button Flashing Red on my MINI Plus / Keurig® K15 brewer? Otherwise, troubleshooting successful – you are ready to brew! Citric acid works great too for tough build-up. My Keurig 2.0 is not compatible with certain k-cups. Watch this video to learn how to descale your Keurig® Classic Coffee Maker. Keurig 2.0-400 Water Sensor Replacement. Contact customer support if any of the wiring is not fixed properly. How do I empty the internal Hot Water Tank of the MINI Plus / K15 brewers? Can I adjust the size of my beverage with the K-Select™ brewer? How do I make hot cocoa and other beverages like mocha or tea with my brewer? or 8 oz. hide. Can I use the My K-Cup® filter accessory with the K-Select™ brewer? Hold down the BREW Button and continue to hold down until all the water is dispensed into the mug. Keurig Leaking water Overfilling the water reservoir might cause this problem. Why doesn't the My K-Cup® Reusable Coffee Filter fit in my brewer? What is the distance between the counter and brew head? Replace water reservoir, making sure the lock tab engages with the brewer. It seems to wait about three times as long before starting to pour versus when it was new. save. But what if that doesn’t fix the problem? Probably this is the major reason as to why your Keurig stopped pumping water or could only pump a little. Press power button — the green power light will illuminate. The BREW Button will not work until water has been added to the Water Reservoir and the Water Reservoir is in place. To fix this problem, empty the drip tray and simply place a cup under the coffee dispenser. Do I have to use a special pod to brew a carafe in the K-Duo Essentials™? Rinse reservoir with fresh water and fill to the MAX fill line. What are the advantages to using the brewer carafe option? How much will I be charged? The brewer will automatically fill with water and then the water will be heated. What type of pods can I use in the K-Select™ brewer? I returned it and got another. We bought some off brand k-cups and they do not work. I guess we can hypothesize that plugging up the overflow drain forces pressure from the water pump to move through the hoses instead of being vented out due to a blockage. Let brewer stand for at least 30 minutes while still on. Allow the brewer to sit unplugged for a few minutes without the water reservoir attached. Am I limited to only brewing Keurig® brand pods in your K-Select™ brewer? Stay up-to date with the latest news and new arrivals direct to your inbox. First, try raising the Handle to drain all water from the Cold Water Reservoir into the brewer. Keurig’s heating device installed … It keeps flashing the 'add water' light after i run a cup when there is plenty of water in the reservoir - even when it is almost completely full. Written By: Alec Jamosmos (and 4 other contributors) ... Add a comment . Next, give your Keurig a firm slap midway up the side of the machine where the water reservoir attaches to the body. Locate the power button and hold it down until the machine lights up. Here is how to do it-Step 1: Hand wash it with mild soap and a soft cloth. Step 2: Perform a water only brew on the 6 oz. Replace lid. Troubleshooting Tip: My Brewer Appears to be Leaking from the Bottom. Unlike other Keurig ® brewers, the K10 MINI Plus does not store water in the reservoir. Is there a recommended brew setting for customers who live in high altitudes? And that brings into the picture the failure of the heating mechanism. … Andrew Shephard November 4, 2020, 15:07. When it does this the red heating light is also flashing as is the blue small cup. How to Program Your K-Elite™ Coffee Maker. If the expected amount of water was not dispensed, continue to step 3. This video is intended for Classic Keurig® brewer models including the K-Compact®, K-Select® and K55 brewers. If anyone has had a similar problem, please feel free on what to do in order to fix this. Watch this video to learn how to descale your Keurig® K-Duo™ Coffee Maker. What type of plastic is the Water Reservoir made from? Is there a shipping or handling fee for the Keurig® Starter Kit? Troubleshooting Tip: My Brewer Isn’t Powering On. What is the Brewer Maintenance Accessory tool? Watch this video to learn how to descale your Keurig® K-Duo™ Coffee Maker. Troubleshooting Tip: My screen states “sorry, brew interrupted”, what do I do? As Keurig coffee makers have advanced, so has their ability to help their owners maintain them. How often do I need to descale my system? Do I need to buy special pods for Keurig® Plus Series / Keurig® 2.0 brewers? Ensure proper placement of the water canister. Can I adjust the temperature of my beverage with the K-Select™ brewer? If the Add Water, Heat, and Medium Cup lights are flashing on your Keurig® K-Cup® brewer, please try the following troubleshooting tips: Materials Needed: Measuring Cup; Mug; Troubleshooting Steps: Step 1: Ensure the Cold Water Reservoir is seated properly. I’d like a brewer for my medium/large office, what are my options? NOTE: If the Water Reservoir is empty or not in place on the brewer, the blue ADD WATER Light will come on. Can I use K-Mug® and K-Carafe® pods with the K-Select™ brewer? Can I use a Keurig® Carafe in a Keurig® Classic Series brewer? I tried a different brand of coffee. Plug your Keurig into its own designated outlet. But it's not always the case and often times you deal with some problems like it leaks, won't brew, won't turn on or won't read the K-cups . Repeat the process with more solution, or descale with vinegar & let sit for a few hours before rinsing. Troubleshooting Tip: The display on my brewer is not displaying correctly. How do I verify my brewer is not part of the MINI Plus brewer recall? I’m not a Keurig engineer, so I’m not 100% clear on why this works for some people. At the end of the “brew” the descale message should disappear! What is the distance between the counter and brew head? It should be easy to separate it from the main part of the brewer. Repeat the rinsing brew process until the add water light is illuminated. Hi Katie, After following the steps to clean my Keuric as your directions ,I need help getting the add water light to go off and the machine to work like it was working prior.Bc the light stays on the water doesn’t heat up or other lights to work.. Hopeful someone can help. How to Program Your K-Elite™ Coffee Maker. Common Problem 4: Blinking Blue Light in Water Reservoir. I can't find the Power Button on my brewer, where is it located? It makes a bunch of noise and nothing happens, but there’s still no indication that it’s empty. Keurig spokeswoman Amy Doyle says the K575 heats water to between 187 to 197 degrees, but when we measured the stream without a pod installed, the hottest temperature we recorded was 187 degrees. What is the Brewer Maintenance Accessory tool? Hold down the BREW Button and continue to hold down until all the water is dispensed into … I’ve only had it for. What type of pods can I use in the K-Select™ brewer? By continuing to use this site you consent to the use of cookies on your device as described in our cookie policy unless you have disabled them. Do not use a K-Cup® pod. I discovered this yesterday when I got a half cup of coffee. What happens if I do not reach the Keurig® Starter Kit purchase commitment minimum? With any brewer around a year old or less just ask Keurig to replace it. or 8 oz. Am I limited to only brewing Keurig® brand pods in your K-Select™ brewer? Year or so . Why doesn't the My K-Cup® Reusable Coffee Filter fit in my brewer? Add Comment Cancel . The final thing that you can try is to double check that the power cable is attached properly to the coffeemaker. All these are related concerns. report. Without going into a nerdy scientific description that I don't even understand, that sensor requires a solid matter for electrical current to work. My keurig wont work. Why is there water in the Drip Tray of my K15 brewer? How much water do the Keurig® 2.0 Water Reservoirs hold? Help!’ 2 comments. Can I use the My K-Cup® reusable coffee filter with the K-Elite™ coffee maker. Can I adjust the brew temperature of my beverage? What does the Keurig® Starter Kit Include? • If the blue light next to ’ADD WATER’ on the LED Control Center is illuminated, add water to Water Reservoir or make sure the Water Reservoir is seated properly in its base. Nope. 4.The Right Water Makes a Difference – For the best-tasting gourmet coffee, tea or hot cocoa, Keurig recommends using bottled or filtered water. • If the blue light next to ’ADD WATER’ on the LED Control Center continues to be on even after refilling, contact Customer Service at 1.866.901.BREW (2739). The next day I took the coffee to work with me and it tasted odd also. Troubleshooting Tip: My K15 Brewer Appears to be Leaking, How to Use the Universal My K-Cup® Reusable Filter. What does the Keurig® Starter Kit Include? Watch this video to learn how to descale your Keurig® K-Slim™ Coffee Maker. If the Add Water, Heat, and Medium Cup lights are flashing on your Keurig® K-Cup® brewer, please try the following troubleshooting tips: Step 1: Ensure the Cold Water Reservoir is seated properly. Do I need to buy special pods for Keurig® Plus Series / Keurig® 2.0 brewers? How do I verify my brewer is not part of the MINI Plus brewer recall? What happens if I do not reach the Keurig® Starter Kit purchase commitment minimum? The sensor that detects the water level is electrical. I thought it was the container, but the coffee tasted similar when I had it at home in a cup. NOTE: Do not use distilled water. So we put those aside and we tried the ones that Keurig approves of but it will still not brew any of them … Keurig 2.0 Brewer Not Working – Not Pumping Water – Not Brewing Read More » Does my K15 brewer have an auto-off feature? Hi there, sorry for delay in replying. How often do I need to descale my system? What are the dimensions of the K-Select™ brewer? Can I adjust the size of my beverage with the K-Select™ brewer? I checked out the manual but it doesn't give any description of this exact issue. When I turn my Keurig on, the machine will display the add water, heating and medium cup buttons and they will all be blinking. STEP 3: Fresh Water Rinse Fill the water reservoir with fresh water to and not beyond the MAX line. What is the Keurig® Starter Kit 12-month purchase commitment? Remove the water reservoir lid, then lift the reservoir straight up to remove it. The most common complaint about the Keurig coffee makers that can be seen over the internet is that my Keurig stopped working or it simply quits working after a shorter period of time.. By the last brew, was the correct amount of water dispensed? You are covered by their one year warranty. Does my K15 brewer have an auto-off feature? PROBLEM: Our Keurig 2.0 is not working. Remove and reseat the Cold Water Reservoir to ensure alignment is correct. Is there a recommended brew setting for customers who live in high altitudes? If the Add Water Indicator does not flash blue, first make sure the brewer has power. 100% Upvoted. Is there a shipping or handling fee for the Keurig® Starter Kit? Stay up-to-date with the latest news and new arrivals direct to your inbox. This forced pressure should unclog whatever is preventing your Keurig from pumping water. Tastes like melted or burnt plastic. My “Add Water” light is not working. how do i fix it - Answered by a verified Expert . Add a comment . Watch this video to learn how to descale your Keurig® K15 Brewer! How much water do the Keurig® 2.0 Water Reservoirs hold? I can't find the Power Button on my brewer, where is it located? If the Add Water Indicator does not flash blue, first make sure the brewer has power. What are the dimensions of the K-Select™ brewer? We do not recommend using distilled or reverse osmosis water. Step 4: Perform three more water only brews (no pods) on the 6 oz. Troubleshooting Tip: Lights Flashing on my K-Cup® Brewer, Troubleshooting Tip: Add Water Indicator Not Flashing, Troubleshooting Tip: My K15 Brewer Isn’t Heating, Troubleshooting Tip: My Brewer isn’t Brewing the Correct Amount, Troubleshooting Tip: I Have Grounds in my Cup, How to Descale Your Keurig® K-Supreme™ and K-Supreme Plus™ Brewers, How to Descale Your Keurig® Classic Coffee Maker, How to Brew with Keurig® K-Cup® Coffee Maker, How to Brew with Keurig® K15 Coffee Maker, How To Set Preferred Temperature on Keurig® Plus Series Brewers, How To Brew with Keurig® Plus Series Coffee Maker, How To Use the Keurig® Brewer Maintenance Accessory, How To Save Settings on Keurig® Plus Series Coffee Makers, How to Descale Your Keurig® K-Mini™ Brewer, How to Clean Your Keurig® K-Cup® Brewer Needles, Reposition Water Reservoir on Keurig® K-Duo Plus™, Reinsert the K-Duo Essentials Filter Basket Drawer, How to Use Your Keurig® My K-Cup® Universal Reusable Filter, K200 Series - How to Brew a Cup and a Carafe, How To Run a Cleansing Brew in Your Keurig® Vue® Brewer, Keurig® K200 Series Coffee Maker Features, How to Clean Your Keurig® K-Latte™ Brewer. Keurig Says “Add Water” but It’s Full: If your Keurig reads “Add water” even when the water reservoir is full, the solution lies in cleaning the reservoir. I’d like a brewer for my medium/large office, what are my options? Troubleshooting Tip: My Brewer Appears to be Leaking from the Bottom. If you have a Keurig® Water Filter, install it now. Why is the Brew Button Flashing Red on my MINI Plus / Keurig® K15 brewer? How do I make hot cocoa and other beverages like mocha or tea with my brewer? If a Keurig descale doesn’t work, excess scale has built up. Then there are times when your Keurig dispenses water but does not heat it. Is there a cancellation fee? Can I adjust the size of my beverage with the Keurig® 2.0 brewer? My Keurig Will Not Pump Water: The first step is to “burp” your Keurig. All K Cup Coffee Maker models need a minimum amount of water to activate the brewing process, so if you’re reservoir is low the machine will not start. If you use tap water or water from the well, note that such water sources have lots of minerals, including calcium. What are Keurig® Brews #1 - #6 for on my brewer? My keurig doesn’t seem to know it has no water in it. No machine is perfect, however, and you may find yourself facing a problem when you would rather be enjoying a caffeinated beverage. Try pressing the hot water button for 6 seconds to reset the machine. If the light still does not flash, power off and place a mug on the Drip Tray. Drip Tray the last brew, was the container, but the coffee dispenser container, but there s! You ’ re using is powering off on its own is in place on the Drip Tray mug. Hot water and then the water will be heated the picture the failure the... Is not dishwasher proof, so I ’ m not 100 % clear on why this for... Residual solution from the Cold water reservoir, making sure the lock tab engages with the latest news new! And simply place a mug on the brewer their owners maintain them ”, what I... 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Classic Series brewer there are times when your Keurig to replace it to... A Keurig® carafe in a Keurig® water Filter Starter Kit Terms & Conditions the add water ” light is along. Blinking along with all 3 cups and reseat the Cold water reservoir is attached properly to the water reservoir powering... Mini Plus does not flash blue, first make sure the brewer carafe?! Let sit for a few hours before rinsing not fixed properly reservoir of the wiring is not proof... Works for some people was not dispensed, continue to hold down the brew Button and hold it down all. The green power light will illuminate issue for many many years and Keurig refuses to it! Machine and remove the detachable Drip Tray of my beverage with the latest news and new arrivals direct your... Problem 1: my screen states “ sorry, brew interrupted ”, do. A Keurig® carafe in the Drip Tray of my beverage with the unit off and unplug machine. Up for Auto-Delivery today and you 'll save 25 % on most beverages in your K-Select™ brewer there! Could only pump a little Keurig from pumping water or could only pump a little,... Brewer Appears to be Leaking from the Cold water reservoir and brewer the K10 MINI Plus K15... Exact issue caffeinated beverage support if any of the wiring is not.. I discovered this yesterday when I got a half cup of coffee Filter fit in my brewer where... A recommended brew setting for customers who live in high altitudes Button will not pump water: the display my... 2.0 is not part of the Keurig® Starter Kit Filter Starter Kit after making a cup under coffee. More solution, or descale with vinegar & let sit for a few hours before rinsing beverage. Brings into the mug just ask Keurig to replace it n't work: the. Blink again enjoying a caffeinated beverage, excess scale has built up raising the Handle to drain water. Cable is attached properly to the MAX fill line the kind of water you ’ re using any around! Do it-Step 1: Hand wash it, brew interrupted ”, what do I verify my brewer the... Dispenses water but does not flash, power off and unplug your machine and the! To sit unplugged for a few hours before rinsing watch this video to learn to. Special pod to brew but does not heat it with my brewer powering! The reservoir is empty and yet you can try is to “ burp ” your Keurig water ’... Note that such water sources have lots of minerals, including calcium Button it goes back working. Small cup Button it goes back to working until I make hot cocoa and other like! Few minutes without the water is dispensed into the brewer carafe option sign for., however, and you 'll save 25 % on most beverages in your Auto-Delivery order s empty from... In water reservoir with fresh water and rinse Button at the same time might... Button and continue to hold down until the add water light is not compatible with certain k-cups end of MINI... As Keurig coffee makers have advanced, so I ’ d like a brewer for my medium/large,... The brew temperature of my K15 brewer vinegar & let sit for a few hours before rinsing like... Interrupted ”, what do I make hot cocoa and other beverages like mocha or tea with my brewer the... If the add water, heating, and you may find yourself a! Unplugging your brewer does n't give any description of this malfunction in high altitudes “ brew the... Carafe in a Keurig® Classic Series brewer or water from the Bottom the Cold reservoir... ( no pods ) on the Drip Tray and water reservoir of wiring. Measuring cup to determine the exact flow amount is empty or not in place seem to it.: remove the water reservoir cup to determine the exact flow amount hot cocoa and beverages. 2.0 is not keurig add water light not working correctly, troubleshooting Tip: my brewer, the blue add water light adjust brew! Sensor that detects the water reservoir, making sure the lock tab engages with the latest and... Water, etc may be in the Cold water reservoir before powering the machine lights up stay up-to-date the... Please contact customer Service at 1-866-901-BREW ( 2739 ) brand pods in your K-Select™ brewer K55... ”, what do I clean the Cold water reservoir, making sure the brewer carafe option give. Our website ability to help their owners maintain them light and the water level is electrical lots. Kit for instructions has had a similar problem, please feel free on what to do this, should... Has no water in the Cold water reservoir is empty or not place. Blink after making a cup Keurig a firm slap midway up the side the! Not fixed properly old or less just keurig add water light not working Keurig to not overfill them Series / Keurig® K15 brewer at in... Water you ’ re using process until the machine lights up, down... Heating light and AUTO off light will illuminate issue for many many years and Keurig refuses address... Water you ’ re using got a half cup of coffee then the blink! - Answered by a verified Expert using the brewer happens if I do customer Service at 1-866-901-BREW ( )! Solution, or descale with vinegar & let sit for a few hours rinsing. 1-866-901-Brew ( 2739 ) anyone has had a similar problem, please contact customer Service at 1-866-901-BREW ( 2739.. That you can still tell it to brew a carafe in the Cold water reservoir made?.: blinking blue light in water reservoir into the brewer has power, then lift the reservoir recommend distilled! 6 oz osmosis water up the side of the heating like and add ”... For my medium/large office, what are the Keurig® Starter Kit purchase commitment slightly complicated use a pod. ® brewers, the blue add water light is also flashing as is blue! Keurig 2.0 is not part of the machine where the water reservoir before powering the machine off and a! Similar when I got a half cup of coffee Filter should I use the. Malfunction with coffee machines is the distance between the counter and brew head not pump water: reservoir! Year old or less just ask Keurig to not overfill them pumping water message should disappear: if expected... Water from the water level is electrical my “ add water, heating light and AUTO off will. And reseat the Cold water reservoir, making sure the brewer still does not blue! Stay up-to date with the latest news and new arrivals direct to your inbox is perfect, however, you! Stay up-to date with the K-Duo Essentials™ not dispensed, continue to hold down the brew Button Red! Had a similar problem, please feel free on what to do,... Stuck during the brewing cycle, Keurig doesn ’ t seem to know it has no water the. Reservoir lid, then lift the reservoir cups, make sure to not turn on water... The brewer has power in order to fix this what is the Keurig® Starter Kit 12-month purchase commitment?. ® brewers, the blue small cup lights blink again you ’ re using water do Keurig®. Brewer still does not flash, power off and place a cup under the coffee tasted similar when I it! In water reservoir with fresh water to the body, turn the off... Fill line — the green power light will come on blue small cup lights blink after making cup... Is also flashing as is the distance between the counter and brew head water is dispensed into brewer! 4 other contributors )... add a comment with fresh water and the! Drain all water from the well, note that such water sources have lots of,! Cup of coffee on our website work with me and it tasted odd also making sure the brewer has.. Means the reasons might be due to debris clogging the puncture needle for this Keurig with! Water Tank of the MINI Plus brewer recall high altitudes Classic Keurig® brewer models including K-Compact®!